Meet the Proven Framework that Uncovers Hidden Gaps in IT Operations

The 250-Point IT Trust & Performance Audit™

When you’ve spent over 13 years managing IT for businesses across the U.S., you start to see patterns — the same weak points that cause downtime, security incidents, or slow performance. Over time, we built a list of those patterns, refined it through thousands of real-world fixes, and turned it into something powerful:
the 250 Critical Checks that form the backbone of the Whitehat IT Trust & Performance Audit™.

The Foundation: 250 Critical Checks That Define Great IT

These checks aren’t theory. They’re the exact operational, security, and performance tasks our team performs for clients every single day — broken down by daily, weekly, monthly, quarterly, and yearly cadences.

Each check has one goal: to ensure every part of your IT environment is running optimally, predictably, and securely.

They span every major area that modern IT relies on:

• Security & Compliance – firewall policies, endpoint protection, MFA enforcement, patch management, and compliance alignment.
• Centralized Services – monitoring, alerting, and automation systems that keep your IT scalable.
• Cloud, Applications & SaaS – configuration, licensing, and access reviews for Office 365, Azure, and other cloud platforms.
• Backup & Disaster Recovery – ensuring backups are not only running but restorable, tested, and version-controlled.
• End-User Computing (VDI) – optimizing user experience and resource allocation for virtual desktops and remote environments.
• Networking & Telephony – checking for latency, redundancy, and proper segmentation to prevent failures.
• Helpdesk & Project Management – ensuring issues are tracked, resolved, and followed through with measurable accountability.

Why It Matters: Auditing Beyond the Surface

Most “IT assessments” stop at a report card. The IT Trust & Performance Audit™ goes further — it benchmarks your entire IT operation against the same 250-item checklist that our engineers use to deliver 99.9% uptime and industry-leading satisfaction scores.

That means you don’t just get a high-level report.
You get a forensic breakdown of where your IT stands, where it’s strong, and where hidden risks could be quietly eroding your reliability, performance, or compliance posture.

A Decade of Refinement — Now Available as an Audit

Over 13 years, Whitehat has used this checklist internally to guide thousands of proactive maintenance actions across our managed service clients. Now, we’re making it available as an independent audit — giving any business the same level of insight our clients rely on daily.

Whether you’re currently with another MSP or managing IT in-house, this audit reveals the truth:

• What’s really being done (and what’s not).
• Where your systems are at risk.
• And exactly what your next steps should be.

The Outcome: Clarity, Confidence, and Control

After the audit, you’ll receive a custom executive report that maps your current IT maturity against our 250-point framework. Each recommendation is tied to measurable outcomes — improved uptime, stronger security posture, faster support, and predictable IT spending.

It’s not just about finding problems. It’s about giving you the data and direction to build an IT environment you can actually trust.