Whitehat Virtual Blog

When someone from your help desk team quits, the impact isn’t just internal—it hits your entire organization.

It starts with a goodbye email. Maybe it’s planned, maybe it’s not. Either way, your internal IT resource is out—and...

Here’s a scenario that’s all too familiar:

1. Operational Stability

• Ensure helpdesk support remains fully staffed or supplemented
• Validate patching, monitoring,...

When IT management leaves the organization, many leaders assume the team can “get by” for a while. After all, the...