The process of using a software program to secure, manage, monitor and support mobile devices deployed across an organization is Mobile Device Management or MDM. Mobile devices, such as tablet computers, smartphones, ruggedized mobile computers, mobile printers, and mobile phones, are all part of MDM. Both company-owned devices and BYOD (bring your own devices) – mobile devices owned by an employee but used for work – should all be included in any organization’s MDM strategy.
Using mobile devices, employees are increasingly able to access company data, making it necessary for companies to establish a system of mobile monitoring. Companies can achieve a balance by enabling employees to be more productive and allowing them to use mobile devices while at the same time, securing and monitoring company data. MDM has the potential to reduce both business risks and support costs when deployed properly.
At Whitehat, we have an end-to-end mobile management platform that contains all the security, policies and components needed to manage mobile devices throughout the entire lifecycle. We focus specifically on what the end-user experience is like on that device and how it affects the employees’ productivity. To do this, we’ve packed components around the product so that we can see the quality of your signal and how it impacts the employees’ ability to do their job. We can adjust and provide feedback to our customers as a single service to give them a way to protect and deliver data and ensure that their end users have ultimate productivity.
In addition, the following benefits can result from an effective MDM strategy supported by Whitehat:
- 1. Whitehat offers several ways to secure applications for individual endpoint mobile devices that can be controlled, monitored and removed without affecting the personal programs and data that reside on the device.
- 2. Secure applications can be provided by an easy-to-use, self-service storefront similar to Apple iTunes, but under the complete control of a corporation, making BYOD that much easier to securely implement within the company.
- 3. Productivity Monitoring – Protect data; Deliver data; Ensure Productivity. Whitehat automatically determines the baseline performance of a given application, is notified when these applications are performing outside the norm by a percentage the customer specifies and takes corrective action without the user even requesting assistance.
- 4. Signal strength is monitored to determine performance comparisons between IOS and Android versions.